Mike

IT Managed Service Providers Contract Essentials

As more companies look to outside vendors for providing technology support, they are entering into contracts with Managed Service Providers (MSPs). There are some essential elements of an MSP contract that you should look for before signing anything. These are typically addressed in the Service Level Agreement (SLA) portion of the contract, but can be […]

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3 Variables for Managing your Business Technology Portfolio

The formula for running and growing any business is fairly simple. There are 3 variables that you need to define to get the right answer for your business and the business technology portfolio. Goals: What do I want to accomplish over time? Strategies: What path am I going to take to get to my goals?

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Why an IT Strategic Plan Matters and How to Create Yours

A true IT strategic plan should integrate technology into the fabric of the organization’s strategic plan, maximizing the value of investments in hardware, software, support, and training.  Comprised of technology vision, goals, objectives, and action items, an IT strategic plan creates a central mechanism for tracking an organization’s progress relative to the business strategic plan.

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