The VIE Interim IT Services Director (Tim Meier) helped our team clarify the needs and roles of IT at TVWD. The programs and processes Tim identified and implemented have resulted in significant improvements in how IT services are delivered. Tim’s efforts helped position TVWD’s IT Services team as a resource as opposed to a road block in meeting the District’s objectives.
VIE/Marc brought structure to our decision making and management of technology. While other consultants may use a standard “cookie cutter” approach, Marc worked in a way that was customized for our needs. He helped ensure we have a stable operating platform and are able to get technology projects to the finish line more effectively.
What I liked best about working with VIE was a plain English, common sense approach scaled to what our organization can adopt. We were given steps to follow and coached on what to focus on to give the best return. This tangible, usable scorecard approach is perfect for our size and scope and will continue to help us guide decision making and prioritize investments appropriately.
Manoj Garg and VIE are long-time partners and advisors to Oregon Catholic Press, an internationally esteemed publisher of liturgical music, books and support materials. We rely on Manoj and his team for their breadth of business experience and technical knowledge particularly when we are assessing complex business problems, implementing new technologies, or facing project challenges. We know that the value of VIE is the ability to work with our executive team to ensure our business and our technology are aligned to best serve our mission. VIE has aided with executive recruiting, IT assessment, and on-going technology planning and growth. With VIE’s help we implemented online subscription services, agile methodologies, and business intelligence initiatives, just to name a few. At OCP, we value that Manoj and VIE are on our team.
VIE’s assessment confirmed that our new internally developed application product met the needed technical security requirements. This gave us great confidence in moving forward with the introduction of our product, knowing that security risks had been mitigated. We were very pleased with the depth of technical expertise that VIE brought to the table. VIE was very responsive to our questions and overall needs. They demonstrated great flexibility in meeting our deadlines.
VIE provided a much-needed service at an important time for our organization. VIE’s approach was customized to our needs; the team was sensitive and thoughtful, and their recommendations were realistic and achievable. Everyone we worked with at VIE inspired confidence in their knowledge, skills and abilities and they delivered as promised. I was satisfied with the outcome and would use VIE again if the occasion arose.
Manoj demonstrated superb technical depth and breadth combined with effective soft skills that added a strong contribution to our successful outcome. Manoj also assisted me with the foundation for an IT service catalog and played an advisory role for me when planning our long-term IT strategy. I strongly endorse the value that Manoj provided and would not hesitate to re-engage his services. He brings a diverse IT background together with a professional and productive attitude about the service he provides.
Overall, VIE brought a level of expertise that was not available to Walsh previously. VIE has brought a comfort level about using the best possible resources and solutions to resolve IT challenges. On the Truck location dashboard project, VIE brought key knowledge and expertise to implement this project. When completed, this project will provide Walsh senior management a great tool that will enable them to optimize Truck asset utilization based on near real time location information.
We had some long overdue projects within our crumbling IT infrastructure. With VIE’s help, we were able to get four major IT projects organized and approved by the board of trustees. Getting these projects completed is a big deal for the College. VIE brings sufficient expertise across a wide range of IT issues with the right approach. VIE has created a complete cultural shift with the IT staff to a much more positive working atmosphere. IT staff feel engaged, supported, and part of a greater good.
As a result of the engagement, I have a very good plan for the future of IT at the Museum. The plan is flexible and provides options for how to proceed based on different funding models and availability of funds.
VIE identified several organizational weakness. As a result of the VIE assessment, I reassigned my IT manager to an IT project management position. VIE helped me define the IT Strategy for the company which will help OFD stabilize IT infrastructure and achieve further efficiencies in manufacturing.