Con-Way, Inc.

Conway_freight

“Manoj brings sound leadership acumen and experience to all his professional engagements. He has rich and varied IT leadership experience that he puts to good use to guide and mentor others down an optimal path. His firm focuses on goals and objectives and allows him to be successful in each of his consulting engagements. It is a pleasure to work with Manoj.”

Praveen Sharabu

Sr. Director Infrastructure Services

Con-way is a leader in providing freight transportation and logistics services. They provide LTL freight, truckload and 3PL services to their clients.

Situation

Con-way was looking to transform its IT infrastructure organization through alternative sourcing strategies and implementation of service management methodologies.

Critical Issues

IT systems reliability and availability needed to be improved. Critical leadership was needed to recommend a strategy for the transformation and implement key projects.

Solution

VIE was engaged to provide leadership for the transformation. A CIO consultant was engaged to work with key IT leadership at Con-way to perform an assessment of ITIL related initiatives, Security related initiatives and business chargeback mechanisms. The consultant provided key insight, leadership and strategies for the transformation.

Results

Implementing the VIE recommendation resulted in the implementation of a more reliable infrastructure and a better disaster recovery scenario at Con-way. Later in the year, Con-way also engaged a VIE consultant to lead a project to implement handheld computers for 11,000 drivers. This project lead to substantial savings in transportation costs.