Con-way is a leader in providing freight transportation and logistics services. They provide LTL freight, truckload and 3PL services to their clients.
Situation
Con-way was looking to transform its IT infrastructure organization through alternative sourcing strategies and implementation of service management methodologies.
Critical Issues
IT systems reliability and availability needed to be improved. Critical leadership was needed to recommend a strategy for the transformation and implement key projects.
Solution
VIE was engaged to provide leadership for the transformation. A CIO consultant was engaged to work with key IT leadership at Con-way to perform an assessment of ITIL related initiatives, Security related initiatives and business chargeback mechanisms. The consultant provided key insight, leadership and strategies for the transformation.
Results
Implementing the VIE recommendation resulted in the implementation of a more reliable infrastructure and a better disaster recovery scenario at Con-way. Later in the year, Con-way also engaged a VIE consultant to lead a project to implement handheld computers for 11,000 drivers. This project lead to substantial savings in transportation costs.