Kettle Foods engaged VIE to perform an IT organizational assessment and then provide an Interim CIO to help solve critical issues. VIE recommendations created the foundation for IT success at Kettle Foods.
Kettle Foods faced several challenges in its IT organization. IT Leadership was not responding to the strategic needs of the business. Something had to be done quickly.
The ERP system was severely out of date. The management team was not receiving the critical information it needed to operate the business. The business was growing rapidly and needed more insight into the Key Performance Indicators. Data integrity issues that impacted information reliability and fundamental processes were not working effectively in the enterprise application systems.
VIE was engaged to provide an IT assessment as well as interim CIO services. Two CIO consultants performed the IT assessment. A CIO consultant filled in as the interim CIO and helped Kettle Foods establish an IT Governance structure, develop an ERP upgrade plan and hire a new IT director.
The VIE Interim CIO had an immediate and positive impact by quickly establishing an IT Governance model that informed the executive team about IT related projects throughout the company. He quickly established rapport with the IT team, using strong leadership skills to build an improved team that could deliver better IT services. Key recommendations of the IT organizational assessment included a recommendation to review the current state of the ERP system as well as the marketing system. Both of those systems became major projects for the company which the VIE Interim CIO lead to successful conclusions with the re-implementation of the ERP system and the installation of a new marketing system that was integrated with the ERP system.