• Archive

    Business software implementations are notoriously prone to failures, particularly Enterprise Resource Planning (ERP) systems. Many studies over the years indicate that 20-30% of such projects fail outright, while up to 70% fail to deliver the promised value within the time expected. While nobody sets out to fail, perhaps you may recognize some of these warning […]

    Read More

    As more companies look to outside vendors for providing technology support, they are entering into contracts with Managed Service Providers (MSPs). There are some essential elements of an MSP contract that you should look for before signing anything. These are typically addressed in the Service Level Agreement (SLA) portion of the contract, but can be […]

    Read More

    Integrating two companies is a project with many complexities that must be done right the first time. It is easily one of an organization’s top stressors and disruptors. Three key pre-merger actions you need to take:  Put due diligence on steroids  Assign a Program Manager  Integrate Communication Action 1:  Put Due Diligence on Steroids Due diligence […]

    Read More

    Making the decision to replace an Enterprise Resource Planning (ERP) system is a major undertaking for any organization. The first step is to determine the desired features, budget, and timeline for the project. Next, you will need to engage a vendor to assist with the project. There are key actions to consider when developing a request […]

    Read More

    A True CIO and vCIO are fundamentally different. Increasingly, mid-size businesses are outsourcing their IT support functions such as help desk, server and network management to an IT Managed Service Provider (IT MSP). Within their various service offerings, many of these companies also provide a function called vCIO, or virtual Chief Information Officer. They are […]

    Read More